Terms of Use


The Department of Health and Social Services (the “Department”) provides information on this site as a public service and for general information purposes.  This information is made available “as is” and without warranty of any kind, either expressed or implied.  The Department may change or update the information at this site at any time and the Department does not represent or warrant that the information on this site is up-to-date.  You may use the information on the strict understanding that neither the Department nor its ministers, officers, employees, or agents shall be liable for losses or damages of any kind that may arise as a result of or in connection with any of the following: 

  1. the use or reliance on any information provided at this site or at any other site that can be accessed from it, or
  2. inability to access, or lack of availability of, this site, or any information provided at this site.

While every effort is made to ensure that all information provided at this site does not contain computer viruses, the Department cannot and does not guarantee or warrant that information provided at this site will be free of infection or viruses, worms, Trojan horses or other code that contain contaminating or destructive properties.  Please take reasonable and appropriate precautions to protect your system and your information.

The Department does not endorse the content or views of web pages externally linked to this site and does not make any representations about or assume any liability for any of the information at these external sites.

Any dispute or action arising with respect to this site or its contents shall be governed by the laws in force in the Northwest Territories, Canada.  By using this site, you agree to submit to the jurisdiction of, and to bring any action exclusively in, the courts in the Northwest Territories.

By using this site, you agree to be bound by the terms and conditions we have set out, and by all applicable laws.  If you do not agree with any of these terms or conditions, do not use this site.

Copyright and Trademarks

This material, including copyright and marks under the Trade Marks Act (Canada), is owned by the Government of the Northwest Territories and protected by intellectual property law.

Material may not be used or reproduced for commercial purposes without the prior written consent arranged by the Department’s Communications Unit.  If it is reproduced or redistributed for non-commercial purposes, The Government of the Northwest Territories copyright is to be acknowledged.

Certain words, phrases, names, designs, images, graphics or logos used on the site may constitute trademarks, service marks or trade names of the Government of the Northwest Territories or other entities.  The display of any such marks or names on the site does not imply that a license has been granted by the Department or the Government of the Northwest Territories.

Privacy Statement

The Department is committed to respecting the privacy of people who visit its website.  Therefore, the Department does not automatically gather personal information like name, phone number or email address.  This information can only be obtained when the individual gives it through email or by entering this information in the feedback form (found on the Contact Us page).

All personal information created, held or collected by the Department is protected by the Access to Information and Protection of Privacy Act.  This means that at any point of collection you will be asked for consent to collect your information or be advised of the authority for such collection.  You will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

The Department uses software programs to monitor network traffic to identify unauthorized attempts to upload or manipulate information, or otherwise cause damage.  This software automatically collects the following information:

  • Internet Protocol Address (a unique number that identifies to a specific machine that is attached to the Internet);
  • date and time of the visit;
  • pages and files visited/downloaded; and
  • type of operating system and browser used to access the site.

The Department makes no attempt to link these addresses with the identity of the individuals visiting its website, unless an attempt to damage the website has been detected.  The collected information may be used to improve web content and security.

The Department does not use “cookies”.  A cookie is a piece (or pieces) of information that is stored as text strings (i.e. ID=15361959) on your computer by a website.  Websites tend to use cookies to help identify users in order to prepare customized web pages for them.  Usually, cookies are stored on your computer without your knowledge.

The Department’s website may include links to websites operated by other government agencies, non-profit organizations and private businesses.  This privacy statement does not apply to these websites.  However, you maybe subject to the privacy policy of that site, if it does have one.  The Department is not responsible for the privacy practices or content of external websites.

Visitor information is not disclosed to anyone except Department personnel who need the information to carry out responsibilities of their job.  Any further disclosure of the personal information given to the Department by email (or submitted through the feedback form) will be subject to the Access to Information and Protection of Privacy Act